prices
Offering prices
that matter.

Reasonable, Feature Packed & Transparent. To Make Your Digital Marketing Successful.

Unbeatable Pricing

Stop paying per lead or per chat.

Unlimited Chats

Included in our fixed monthly rate is an unlimited number of 24/7 chat engagements on your behalf.

No Cost Per Lead

Your web visitors are a result of your own marketing, reputation and brand building efforts. Never pay extra.

No Cost Per Chat

We won't surprise you. You will never be charged for any excess. We won't limit your potential.



Switch to us and pay only $249/mo all-inclusive.

All Plans Include

Never pay extra for things you absolutely need.

We're not a do-it-yourself service. We do it all for you.

You don't need any separate hardware or software. All the tools needed to provide you with the service are included & managed by us.

Unlike others, we don't charge you a setup fee.

While there is a lot of work involved in setting up your service, including customizing widgets, adding FAQs and the knowledge base, training agents, and a lot of other logistics; we believe these fees are unfair to our real customers and consider this part of our marketing efforts.

When we say we've included unlimited chats, we don't mean we'll answer 1 million chats a month for the basic price, if your company is like Amazon.

By that, what we really mean is that you will never be charged for any excess. We're not going to surprise you.

After talking to you, we make a fair assumption based on the average visitors a typical business similar to yours gets. Then we suggest you purchase a plan based on that. For most businesses we serve, Standard Plan is enough.

If we feel or notice that you are getting too many chats for a particular plan, we will recommend an upgrade.

At that point, it's entirely up to you whether you continue with the new suggested plan or cancel without obligation. We will still serve you without any additional cost till the end of the current billing period. We want this to be fair for all of us after all.

Note: To get an estimate, if you have less than 1000 chats per month, our Starter or Standard plan is suitable for you. If you have more than 1000+ chats, we would recommend our Premium plans. If you have other requirements, you can always request a custom quote.

You can save up to 80% by choosing our service. Our flat rates include unlimited chats.

In our industry, everyone either bills per chat or per lead. Those who charge per chat also include customer service related chats or just browsing chats in their billing.

With our plans, you don't pay per chat. It's no risk to you or us because we believe the more chats we handle at no additional cost, the happier you will be and the longer you will remain a customer

Note: Most businesses get 500-1000 chats per month. That's not even a lot of chats! Imagine at only $3 per chat, which adds up to $1,500 per month that you would be paying others.

You can save up to 90% when you hire us. Our flat rates cover unlimited leads.

In our industry, everyone either bills per chat or per lead.

Those who charge per lead are typically just like some of those pushy car salesmen who immediately ask for customer information and largely ignore the customer service part.

That's because they only get paid when they chat with a sales lead and get their contact details. Most possibly paying customers don't whip out their contact information right away without first getting an idea of your service.

This means that not only could your company's pre-sale impression be compromised, but many of your existing customers who are looking for help could feel left out.

Note: Now also imagine if your business gets an average of 120-150 leads per month from your own website, even at $15 per lead, that's about $2,000 per month that others charge.

Typically, most service providers in almost all industries have some sort of vendor lock-in clause, i.e., a situation where a customer using a product or service cannot easily switch to a competitor's product or service.

When we buy services, we hate situations where we have to bind ourselves to such a commitment or obligation.

Sometimes even with a small discount, paying for months or a year in advance without fully experiencing the benefits is not entirely risk-free.

Putting ourselves in the shoes of our clients, we understand that if you have a great service and even greater price, the unnecessary customer fear of being tied to a vendor, i.e a barrier to adopting a new service or vendor, should be eliminated.

Note: All our plans are month to month. We know it will help you in every way, even if you decide to move away from us or just don't want to use chat services on your website at all.

We integrate with several top CRMs natively and 2000+ through Zapier.

This way you don't have to adapt to our CRM and there is no learning curve. You only need to do a small one-time setup or we can do it for you, which will transfer all the chat leads and related data we generate in our CRM directly into your CRM.

You can handle the chat leads just as efficiently as your non-chat leads. All the data for a lead is already there, and you only need to do what you normally do when you have new intakes.

Note: We probably already do, but talk to us anyway to confirm if we support your existing CRM.

We will never charge you for a surplus during the current billing period. At most, if we feel or notice that you are receiving too many chats for a particular plan, we will recommend an upgrade.

At that point, it is entirely up to you whether you continue with the new suggested plan or cancel without obligation. We will continue to serve you at no additional cost until the end of the current billing period.

All of our agents and staff, in general, have a college education and are professionals who are constantly learning and improving.

Our chat agents can handle chat interactions efficiently and effectively through a single, unified interface. This unified interface increases the productivity of our agents and reduces training time for new agents.

Our personalized responses, combined with short, pre-written answers to frequently asked questions, along with our Next-Best-Actions, improve conversion rates, speed up responses and improve consistency.

Chat transcripts are available to maintain compliance, identify performance issues, and assign training to improve agent skills.

The dedicated account manager assigned to you is your single point of contact with our company. This way you don't have to deal with 10 people in our company.

He/she will ensure that all your requirements are met. He/she has the ability to plan, organize, execute and get everything in order.

Our account managers also play an important role in improving the performance of their respective teams. They ensure that everyone understands their roles and responsibilities, as well as your company's goals.

They also regularly monitor and evaluate the team's performance, rewarding and reprimanding; whatever it takes to keep you a happy and satisfied customer.

When we first start implementing Live Chat on your website, we study your website, ask you some questions to learn about your business, and then your personal account manager adds the initial FAQs about your business to the (Knowledge Base).

Based on this knowledge base, we then train our staff about your business. We also train you on how to use our technology to add and edit the Knowledge Base yourself in real-time.

This way, your information is always up to date and it is easier for our Live Chat agents to respond to your visitors. We make sure that all of our live agents understand the business of their assigned client, and it is imperative that they have studied your website and the FAQ & knowledge base material you provide. If our live chat agent doesn't know how to answer a particular question, we handle the questions professionally and escalate them to someone much better in that matter. The 1st escalation is to a supervisor and then possibly to you. In such cases, please provide feedback so that more FAQs can be added to our knowledge base to ensure we answer that question in the future.

Important: If we find questions we can't answer, we will call you to update our knowledge base, so we can answer them in the future. The more we learn about your business over time, the better we can answer Live Chats on your behalf.

Note: Unlike competitors, you can add or edit unlimited FAQs with our service as long as it helps us address your visitors.

Our service includes a feature that allows you to track your new leads via instant email notifications as well as SMS.

The lead notification feature is handy if you want to monitor your new leads or if you want to contact them immediately without having to log into our apps or your CRM.

This feature is enabled by default, but you can turn it off. You will be notified immediately by email when new lead data is added.

Note: For customers with HIPPA compliance, this feature is turned off and cannot be activated, you will still receive all lead data automatically by logging into our systems or yours. You will still get an email notification that a new lead was added, but you won't find any client information, other than a link to access the PHI information securely.

With our exclusive-for-clients, web, iOS and Android apps, you can handle all your leads efficiently.

You can also easily add your own new or existing leads, in addition to any Chat Leads, that our agent adds for you.

We want you to enjoy our technology to the fullest. We want you to come to us for our prices but stay with us for our service and features.

Note: We are one of the few service providers in our industry that provides chat leads to our clients through proprietary apps.

If you are not currently using any type of CRM for your business, you can opt for our exclusive-for-customers CRM.

Our CRM has a very small learning curve (of less than 30 minutes) and we can easily help you start using it.

It covers most of the basic features you need, such as:

Real-Time Lead Notification.
Update Lead Info.
Update Status - New, Qualified, Closed, etc.
Add Notes, Add Tasks, etc.
Set Reminders.
Upload Documents and Pictures.
Add Your Own Leads.
Add/Edit Your FAQs in Real-Time.
Reports and Statistics in Real-Time.

Note: We are constantly adding new useful features to our apps and CRM based on our customers' needs and suggestions.

All our plans are month to month with a zero lock-in period. We know it will help you in every way, even if you decide to move away from us or just don't want to use chat services on your website at all.

However, we do not offer partial refunds for the month you decide to cancel. We will continue the service for the entire duration you paid for unless you remove the snippet from your site.

If you wish to cancel, please inform us at least 3 days before the next billing date.

Note: Some of our customers ask if there is a discount for paying annually upfront or if there is a discount for an annual or multi-year commitment. Currently, we do not offer discounts unless you love us and pay annually up front with a regular check drawn on a US bank. In that case, we offer a 3% discount that we would otherwise pay to our merchant provider or paypal. We simply pass the savings on to you.

Your visitors or competitors will not readily know that your chat is outsourced.

Because there would be No Powered By Links on our chat widgets.

Our name will not appear anywhere, unlike our competitors we do not rely on powered by links to attract customers from your website.

Note: Imagine a competitor going to your website and then contacting the service provider to sign up as well.

It simply means that you are paying and your service provider is using you and all your marketing dollars and efforts to grow their own customer base and branding.

Remember, your competitors are not coming to you to buy services from you. They are spying on you and learning what you use and how they can effectively neutralize your advantage with little effort.

If you pay for services and still allow "powered by" links or branding from a vendor, you are just being nice to them and your competitors.

Grow Your Sales With Chat Agents!

Add-Ons

Upgrade only to features that you may need.

Your customers can send and receive SMS text messages to a special dedicated number we provide for your company.

We will answer them through our chat app. There’s no need for customers to download an app or go to your website. All they do is shoot you a text.

This is an extra $50/per number/mo. You can add this to Starter or Standard Plans. This feature is included with our Premium plans at no additional cost.

Note: If HIPPA compliance is opted, this feature would not be provided.

We offer HIPAA compliant live chat services if your business deals with any form of PHI.

We will sign a BAA covering our chat service with you.

This is an extra $50/per location/per month.

Not available as an add-on to a Starter Plan.

Note: If you opt for this, certain features like SMS and email notifications would be disabled.

You will only need this option, If you have any specific intake or a web form that require a chat visitor to provide and disclose information in a format required by your Law Firm, Dental Clinic or Business.

Typically, this form includes the type of service requested, as well as the client's expectations and the goal the business needs to achieve.

If your intake fields are less than 20, this feature can be added to any plan for an additional $50/mo, which includes 20 intakes/mo. Each additional Intake would be $2/intake.

Note:If you have more than 20 fields, please speak with us and let us know your requirements for a custom quote.

Your customers can open a support ticket, and we would respond to them if we already know the answers or consult with you and take the necessary action to resolve the ticket.

Note: Since these include different variables, we only give this information when we learn more about your company.

Are your inboxes overflowing with emails you have yet to respond to?

We would respond to your customer's email if we already know the answers, or connect them with sales or your internal support team.

Note: Since these include different variables, we only give this information when we learn more about your company.

We will give your website visitors the option to request a call with one of your team members in less than 25 seconds.

The feature that helps your sales team connect with buyers faster, while they are still on chat and before they contact your rivals.

This is an extra $100/per sales person/per month. You can add this to Starter or Standard Plans. This feature is included with our Premium plans at no additional cost.

In addition to US English, we offer live chat in Spanish for our customers with incoming chat requests from Spanish-speaking customers.

These chats are answered by our agents who are Spanish-Natives, fluent in both Spanish and English.

Note: Since these include different variables, we only give this information when we learn more about your company.

Most of our agents are located in The Philippines, and they are fully qualified to answer all chats.

However, if you need 100% US Based Agents for any reason, we can customize a plan for you based on your needs.

Important: Some of the chat service providers are not transparent, they simply do not disclose where their agents actually are. They could very well be in the Philippines, India, Pakistan or Bangladesh. Nothing wrong with that, but are you sure you are not paying too much?

Note: Since these include different variables, we only give this information when we learn more about your company.

Sometimes your web visitors may want to talk to an agent instead of chatting.

With this feature, they can call us from chat, and we would talk to them immediately.

Note: Since these include different variables, we only give this information when we learn more about your company.

A telephone answering service is an outsourced business service that answers incoming calls on behalf of your business and acts as a virtual receptionist 24/7.

We can provide local customer service to your customers anywhere in America through our US or Philippines based answering agents.

US Based Receptionist: Minimum $199/month. US local or toll free number included. 50 incoming calls included. Additional calls $5/call. A call is only counted if it lasts between 1 minute and 30 minutes.

Philippines Based Receptionist: Minimum $149/month. US local calls or US toll free numbers included. 100 incoming calls included. Additional calls $1/call. A call is only counted if it lasts between 1 minute and 30 minutes.

Note: Transfer to 1 destination is included. Everything can be configured to respond 24/7 or only after hours and on weekends.

Are you looking for a beautiful, strategic website that converts visitors to prospects?

Ready for a new website? Need updates on your existing website? Need Marketing or Web Hosting?

Everything you need to succeed online. Rank faster on page 1.

Note: Since these include different variables, we only give this information when we learn more about your company.

Do you need social media reputation management? or
Marketing assistance?

Brands across all industries can benefit from social media reputation management, especially in times when consumers rely heavily on the internet for important information.

Specifically, they make purchasing decisions based on a company's online reputation - more so than advertising, direct sales messages, or promotional content.

While your brand's online reputation consists of your website and marketing communications, external online properties - like social media - can have a big impact on brand reputation and customer acquisition.

We can help you with:

Paid Online Marketing.
Local SEO.
Updating business information on 50+ websites.
Manage your Google My Business profile.
Automatically get new reviews from your existing customers.
Monitor reviews from 150+ websites.
Respond to reviews for you.c Post on social websites.

Note: Since these include different variables, we only give this information when we learn more about your company.

Compare The Savings

Chat Agents Inc's prices v/s ...


In-House Team

You can save up to 98% by hiring our Chat Agents. Compare it to at least $15 per hour for a qualified full-time employee.

Factor that in for 3 shifts per day. Add costs for alternative arrangements for Saturdays, Sundays, holidays and vacation days.


Pay Per Chat

You can save up to 80% by hiring our Chat Agents. Our flat prices cover unlimited chats.

Most businesses get 500-1000 chats per month. While that's not even a lot of chats! At just $3 per chat it comes out to $1,500 per month, you would be paying others.


Pay Per Lead

You can save up to 90% by hiring our Chat Agents. Our flat prices cover unlimited leads.

Imagine that if your business gets an average of 120-150 leads per month from your own website, even at $15 per lead that's about $2,000 per month, others charge.

Fully Managed 24/7 Live Chat Service

IS YOUR BUSINESS OPEN 24/7 ?

The thing is, your customers don't limit their activities to your business hours. Customers could (and probably do!) search for your services at any time of the day or week, and expect help whenever they need it.

Remember, for online searchers, your competition is just a click away. We engage your web visitors before they check your competitors.

Risk-Free Trial

Our Industry-Best trial period of 2-3 months gives you a sense of security and a taste of working with our team. It gives you the comfort to experience working together and make an informed decision.

'Risk-free' means that all the risk is on our side and not on your end. But it gives us an edge over the competition when it comes to a future long-term relationship.

You don't buy a pair of shoes without trying them on first. In the same way, we don't want our customers to decide whether they want to work with us or not without a proper sampling.

01

60-Day Free Trial.

If you are a new customer, our service is free for 60 days, after that it's only $249/month. You can cancel at any time and you still keep all leads. In fact, if you switch from a similar provider, you're also eligible for additional 30 days Free.

02

Fully Functional.

No credit card required, no hidden terms. A quick and guided set-up. Assess, discover and track your chat leads seamlessly with our apps and CRM, or we can connect leads to your existing CRMs & apps to streamline the process at no extra cost.

03

No Obligation.

You make no commitment when you try our service. We have an open and transparent pricing policy. If for whatever reason you feel our service is not beneficial to your business, you can cancel without any pressure.

Note : 60-Day Free-Trial is only available if your business is based in the US or Canada, and if it is Law Firm, Dental Clinic, Medical Office, Auto Dealer, Home Service or any business that has been in existence for more than 5 years.

We do service some other countries or industries as well as new startups on a case-by-case basis, but the actual trial period is different in this case, even if we decide to take them on as clients. Unfortunately, we're not a fit for all companies, and likewise, not all companies are a fit for us. We are transparent about which companies we work with so that we can serve them properly. Talk to us to find out if we are right for you.

Chat Agents Pricing

It’s time you stopped paying too much.

There’s a better way. A simpler way. A more affordable way.

Customers who switch to us typically save between 40% and 80% on their chat management services.

Chat Agents vs Chat Bots


Switch to us and pay only $249/mo all-inclusive.

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8601 Six Forks Rd Suite 400, Raleigh, NC 27615.
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