benefits
Offering benefits
that matter.

Increase Sales, Lower Costs &
Improve Your ROI. You Still
Get Leading-Edge Services.

Benefits

Hire our chat support agents and save both time & money.

Drive Sales

Offering a chat option on your website delivers plenty of new and otherwise lost leads that can turn into a significant increase in sales.

Refocus

Outsourcing chat allows you to refocus on the important business activities without sacrificing quality or back-office service.

Build Trust

Your online visitors will trust you more if know they have a real live person to talk to immediately if they have any concerns anytime.

Improve Service

When you offer a true 24/7 live chat on your business website, you can reduce response time, delight clients and increase customer satisfaction.

Reduce Costs

Live chat enables sales and customer service support at a significantly lower cost than a typical phone call or in-person interaction

Convert More

Website visitors who participate in live chat simply convert 3-4 times as often as visitors who don't, due to the instant support available to them.

Increase Loyalty

Online shoppers and website visitors prefer Live Chat, as it does not require channel switching and does not disrupt the customer experience.

Outperform Rivals

By adopting website chat service technology early, you gain a competitive advantage over your competitors who do not have it.

Stay Open 24/7

A business that invests in a 24/7 customer chat is demonstrating that they want to truly look after their customers & want to help fast.

Fully Managed 24/7 Live Chat Service

IS YOUR BUSINESS OPEN 24/7 ?

The thing is, your customers don't limit their activities to your business hours. Customers could (and probably do!) search for your services at any time of the day or week, and expect help whenever they need it.

Remember, for online searchers, your competition is just a click away. We engage your web visitors before they look to your competitors.

Compare The Savings

You can save up to 98% by hiring our Chat Agents

Your Direct Hire Using Our Service
Availability 24 x 7 24 x 7
Hourly Rate $15 Included
Agents Needed Minimum 5 Included
Hiring & Training $0.75/hr at (5%) Included
Supervision $0.30/hr at (2%) Included
Benefits $3.00/hr at (20%) Included
Overheads $0.75/hr at (5%) Included
Payroll Taxes $1.8/hr at (12%) Included
Paid Leaves $1.5/hr at (10%) Included
Per Month $16,817 $249



Compare the cost of your in-house chat support with at least $15 an hour for a qualified full-time employee. Now consider that for 3 shifts per day. Add costs for alternate arrangements for Saturdays, Sundays, holidays and leave days. (24×7 = 728 hours/mo)

Why Your Business Needs Live Chat

It's fast, convenient & customers love it since it's 100x faster than any other digital service channel.

As per J.D. Power, buyers prefer:

73%

Live Chat

Real Human live chat currently has a very high satisfaction level.

44%

Phone Call

Automated answering systems is the main sources of frustration.

41%

Email

Email is currently the lowest rated customer service touch point.

87%

In-Person

Ofcourse In-person is best, but it isn't always the 1st touch point.

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8601 Six Forks Rd Suite 400, Raleigh, NC 27615.
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