Hire our chat support agents and save both time & money.
Offering a chat option on your website delivers plenty of new and otherwise lost leads that can turn into a significant increase in sales.
Outsourcing chat allows you to refocus on the important business activities without sacrificing quality or back-office service.
Your online visitors will trust you more if know they have a real live person to talk to immediately if they have any concerns anytime.
When you offer a true 24/7 live chat on your business website, you can reduce response time, delight clients and increase customer satisfaction.
Live chat enables sales and customer service support at a significantly lower cost than a typical phone call or in-person interaction
Website visitors who participate in live chat simply convert 3-4 times as often as visitors who don't, due to the instant support available to them.
Online shoppers and website visitors prefer Live Chat, as it does not require channel switching and does not disrupt the customer experience.
By adopting website chat service technology early, you gain a competitive advantage over your competitors who do not have it.
A business that invests in a 24/7 customer chat is demonstrating that they want to truly look after their customers & want to help fast.
Fully Managed 24/7 Live Chat Service
The thing is, your customers don't limit their activities to your business hours. Customers could (and probably do!) search for your services at any time of the day or week, and expect help whenever they need it.
Remember, for online searchers, your competition is just a click away. We engage your web visitors before they look to your competitors.
You can save up to 98% by hiring our Chat Agents
|Your Direct Hire||Using Our Service|
|Availability||24 x 7||24 x 7|
|Agents Needed||Minimum 5||Included|
|Hiring & Training||$0.75/hr at (5%)||Included|
|Supervision||$0.30/hr at (2%)||Included|
|Benefits||$3.00/hr at (20%)||Included|
|Overheads||$0.75/hr at (5%)||Included|
|Payroll Taxes||$1.8/hr at (12%)||Included|
|Paid Leaves||$1.5/hr at (10%)||Included|
Compare the cost of your in-house chat support with at least $15 an hour for a qualified full-time employee. Now consider that for 3 shifts per day. Add costs for alternate arrangements for Saturdays, Sundays, holidays and leave days. (24×7 = 728 hours/mo)
It's fast, convenient & customers love it since it's 100x faster than any other digital service channel.
As per J.D. Power, buyers prefer:
Real Human live chat currently has a very high satisfaction level.
Automated answering systems is the main sources of frustration.
Email is currently the lowest rated customer service touch point.
Ofcourse In-person is best, but it isn't always the 1st touch point.