Benefits
Boost Sales
Offering a chat option on your website provides loads of new and otherwise lost leads that can turn into a significant sales increase.
Helps Refocus
Will allow you to refocus on those business activities that are important without sacrificing quality or service in the back-office.
Reduce Cost
Live chat enables sales & customer service assistance for notably lower costs than a typical telephone call or in-person interaction.
Convert More
Website visitors who participate in live chat tend to convert 3-4 times as often as those who don’t due to the instant assistance.
Increase Loyalty
Online shopper and web site visitors prefer Live Chat , as it doesn’t involve a channel shift or disrupt the customer’s experience.
Edge Competitors
By adopting the website chat service technology early will give you that competitive advantage over your rivals who don’t have it.
Build Trust
Your online visitors will trust you more if they have a real live person to talk to immediately incase of any concerns during purchase.
Improve Service
When you offer live chat on your business web site, it allows you to decrease response time and increase customer satisfaction.
